Discover Unmatched Convenience & Safety
Experience the perfect blend of convenience, safety, and style with our Luminous Retractable Nylon Pet Leash. Designed for pet owners who value both functionality and aesthetic appeal, this leash is ideal for walks at any time of day. Its luminous design ensures visibility and safety during nighttime strolls, while the retractable feature offers freedom for your pet and control for you. Crafted with high-quality nylon and ABS materials, it promises durability and comfort.
Product Features
- Material: Premium ABS and Nylon for strength and longevity.
- Adjustable Length: Choose between 3m or 5m for the perfect range.
- One-handed Operation: Easy braking and locking system for immediate control.
- Ergonomic Design: Comfortable grip and one-touch control button for easy handling.
- Luminous for Safety: Enhances visibility during night walks.
Benefits of Our Pet Leash
- Enhanced Safety: Luminous feature ensures visibility in low light.
- Convenience at Your Fingertips: Retractable mechanism allows for easy length adjustment.
- Allergen-Free: Made with TPE and PP materials, safe for both pets and humans.
- Versatile Use: Suitable for a wide range of dog and cat breeds.
- Durable and Reliable: Built to withstand daily use and maintain its functionality.
Why Choose Our Leash?
Our retractable pet leash stands out with its unique luminous feature, providing safety and visibility during evening or early morning walks. The robust design, coupled with an ergonomic handle and easy control button, makes it a top choice for pet owners. Whether you have a playful puppy or a serene senior, our leash accommodates the needs of all pet sizes and breeds, ensuring a comfortable and enjoyable walking experience.
When to Use This Product
Our leash is perfect for daily walks, runs, or any outdoor activities with your pet. Its versatility makes it ideal for use in open fields, parks, urban streets, and during travel. The retractable design provides flexibility and freedom for your pet to explore, while ensuring you can keep them safe and close when needed.
Don’t miss out on the opportunity to enhance your pet walking experience. Our Luminous Retractable Nylon Pet Leash offers the perfect combination of style, safety, and functionality. Order now to take the first step towards more enjoyable and secure walks with your beloved pet.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of havenue.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of havenue.store.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of havenue.store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://havenue.store
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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